Question 1

What types of projects does Th1nkDev take on?

Accepted Answer

We work on web applications, mobile apps, SaaS platforms, design systems and AI-powered products. We specialise in product-centric work for startups, SMEs, NGOs and enterprises — particularly organisations solving real problems in Africa and beyond.

Question 2

How long does a typical project take?

Accepted Answer

Timelines depend on scope and complexity. An MVP is typically 6–12 weeks; a full product can take 3–6 months. We work iteratively so you see results from week one. After the discovery session we provide a detailed timeline with milestones.

Question 3

Do you work with clients outside Africa?

Accepted Answer

Yes. While we are Africa-first in our mission and impact, we work globally. We have delivered projects for organisations in Europe, North America and the Middle East. Our team is comfortable across time zones and remote-first by design.

Question 4

Can you take over an existing codebase or project?

Accepted Answer

Absolutely. We regularly perform technical audits and take over ongoing projects — whether to accelerate delivery, modernise the stack or stabilise a struggling product. We start with a structured audit to assess what exists before proposing a path forward.

Question 5

Do you provide support and maintenance after launch?

Accepted Answer

Yes. We offer post-launch maintenance packages, SLA-backed support and ongoing development retainers. Many of our clients keep us on a monthly retainer after delivery — launch is just the beginning of the product journey.

Question 6

Do you build mobile apps?

Accepted Answer

Yes. We build cross-platform mobile applications using React Native and Flutter, as well as native iOS and Android when performance or platform features require it. Mobile is often delivered alongside the web product as part of a unified digital platform.

Question 7

How do you handle project communication?

Accepted Answer

We assign a dedicated project lead for every engagement. Communication happens on a shared channel (Slack, WhatsApp Business or your preferred tool), with weekly status reports, sprint reviews and always-accessible documentation. You are never kept in the dark.

Question 8

How does your pricing work?

Accepted Answer

We offer three models: fixed-price for well-scoped projects, time-and-materials for exploratory or evolving work, and monthly retainers for ongoing product partnerships. After the discovery session we present a detailed quote. No surprises.

Question 9

Do you require a deposit to start a project?

Accepted Answer

Yes. We typically require a 30–50% deposit before work begins, depending on project size. The remainder is structured in milestone-based payments. This protects both sides and ensures everyone is committed from day one.

Question 10

Can you work within a limited budget?

Accepted Answer

We can. We are experienced at scoping down to a fundable MVP — identifying the minimum feature set that delivers real value. We would rather build you something lean and working than oversell and underdeliver. Be upfront about your budget and we will find the right approach.

Question 11

What payment methods do you accept?

Accepted Answer

We accept bank transfers (SEPA, SWIFT), Mobile Money (MTN, Orange), and major digital payment platforms. For international clients we issue invoices in EUR or USD. Payment terms and methods are confirmed in the contract before work starts.

Question 12

Do you offer discounts for NGOs or social-impact projects?

Accepted Answer

Yes. We offer preferential rates for verified NGOs, non-profits and projects with clear social or environmental impact in Africa. We evaluate these requests case by case. Contact us with a brief description of your organisation and mission.

Question 13

Who owns the code after the project is delivered?

Accepted Answer

You do — completely. Full intellectual property rights transfer to the client upon final payment. We deliver all source code, repositories, documentation and credentials. No licensing fees, no vendor lock-in, ever.

Question 14

Do you sign NDAs and confidentiality agreements?

Accepted Answer

Yes. We sign mutual NDAs before any sensitive discussions. Client confidentiality is non-negotiable. Our standard contract includes confidentiality clauses as a default; we can also use your preferred NDA template.

Question 15

What happens if I am not satisfied with the delivered work?

Accepted Answer

We include a structured review-and-revision cycle in every contract. If deliverables do not meet the agreed specifications, we fix them at no extra cost. Disputes are resolved through a clear escalation process defined in the contract before any work begins.

Question 16

How are changes to the project scope handled?

Accepted Answer

Any change outside the agreed scope triggers a change request (CR). We document it, estimate the impact on time and cost, and you approve it before we proceed. This keeps expectations aligned and avoids scope creep surprises on either side.

Question 17

What is included in a typical project contract?

Accepted Answer

Our contracts cover: project scope and deliverables, timeline and milestones, payment schedule, IP and ownership clauses, confidentiality, change request process, post-delivery warranty period, and termination conditions. Nothing is left vague.

Question 18

What is the difference between free content and Formations?

Accepted Answer

Articles, guides and courses on the Academy are free self-paced content anyone can access. Formations are instructor-led professional training programmes — live sessions, hands-on exercises, direct mentorship and a certificate on completion. They are tailored for individuals or teams who need structured learning with accountability.

Question 19

What level do I need to be to join a Formation?

Accepted Answer

It depends on the programme. Some are beginner-friendly; others require foundational knowledge. Each Formation page lists prerequisites clearly. If you are unsure whether you qualify, contact us and we will advise you honestly.

Question 20

Do you offer corporate training for teams?

Accepted Answer

Yes. We design and deliver private corporate training sessions tailored to your team's specific stack, context and goals — on-site, remote or hybrid. Topics range from software engineering practices and product management to AI integration and DevOps. Contact us for a custom programme.

Question 21

Are the Academy articles and guides always free?

Accepted Answer

Yes. All articles, guides and courses published on the Academy are free to access. We believe in open knowledge sharing as part of our mission to grow the African tech ecosystem. Some premium tools or templates may be offered separately.

Question 22

Do I get a certificate after completing a Formation?

Accepted Answer

Yes. Participants who complete a Formation and pass the final assessment receive a Th1nkDev certificate of completion. Certificates are digital, shareable on LinkedIn and verifiable. They attest to the skills covered and the hours of training completed.

Question 23

Where is Th1nkDev based and where do you operate?

Accepted Answer

Th1nkDev is headquartered in Douala, Cameroon. We operate remotely across Africa and internationally. Our core team is in Cameroon, and we collaborate with a distributed network of engineers, designers and specialists across the continent.

Question 24

How do I start a project with Th1nkDev?

Accepted Answer

The fastest way is to book a discovery call or fill in the project brief on our Start a Project page. We will review your submission within 24 hours and schedule a 45-minute discovery session to understand your goals, constraints and timeline before proposing a path forward.

Question 25

Can we invest in or partner with Th1nkDev?

Accepted Answer

Yes. We are open to strategic partnerships, investment conversations and co-development opportunities — especially around our internal products. Visit the Partners page for collaboration types, or the Investors page to learn about our roadmap and investment thesis.

Question 26

Do you have references or case studies I can review?

Accepted Answer

Yes. Our Projects page showcases selected client work and internal products with context on challenges, approach and outcomes. We can also provide additional references or arrange a call with a past client upon request, subject to their availability and consent.

Question 27

What makes Th1nkDev different from other agencies?

Accepted Answer

Three things: context, craft and commitment. We understand the African digital landscape — infrastructure constraints, local payment systems, low-bandwidth use cases and the specific needs of African markets. We build to production quality, not demo quality. And we stay involved after launch rather than disappearing once the invoice is paid.

Questions, answered.

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